Interlibrary Loan is a service that provides access to materials not owned by Dykes Library. Through cooperative agreements, participating libraries share their collections with students, faculty, and staff from other libraries. Dykes Library takes part in such an agreement.

ILLiad is an online system that allows Dykes Library to provide access to materials held by this library, and by other libraries throughout the country. Through ILLiad, we provide borrowing and document delivery services to the KUMC community and other affiliates, as well as lending services to other libraries.

1. You can get information about the status of your requests (current and previous) online via ILLiad at any time from any location.
2. Your personal information, which you provide during initial registration, is stored within the system. If you have had a name, address, or phone number change, please contact Dykes Library at 913-588-5073 or DykesILS@kumc.edu so that we can update your account.
3. Requests are handled rapidly and accurately, as problems relating to the misinterpretation of hand-written requests are eliminated.
4. You can get many of your requests quickly through Electronic Delivery. Our turnaround time for article requests, from the time the request is made until the time you are notified, is typically 1-2 business days. Book requests usually take less than a week.

The Interlibrary Loan office can be reached by phone at 913-588-5073, or by email at DykesILS@kumc.edu. Also, see our website at https://illiad.lib.ku.edu/kkp/logon.html, or click on the Ask A Question link.

KUMC Campus Users: Enter your KUMC User ID and Password.

Using another person's username and password is not a secure method. Request information is tied to the personal information and payment method supplied by the individual who registers with ILLiad. Request status and electronic document delivery will be sent to the email address of the person submitting the request. It is better to log in as yourself and have the request billed appropriately by including the payment method for each client or supervisor for whom you do the requesting.

If you have had a name, address, or phone number change, please contact Dykes Library at 913-588-5073 or DykesILS@kumc.edu so that we can update your account.

Your ILLiad password is the same as your KUMC password. If you need help resetting your password, please contact the help desk at 913-945-9999.

Potentially. Web browsers cache information and create a history file on the local workstation. This allows a subsequent user of the workstation to access the system under your name using the browser's Back button to recall a page from the cache, or by finding a page with your personal information in the browser's history file. If you are concerned about the security of your interlibrary loan requests, you can take the following steps:

• Access ILLiad only from your personal computer or an otherwise secure workstation.
• If using a public access workstation, close your browser completely after you log off.

After logging into ILLiad look for the Submit a New Request section in the left-hand navigation. Click the appropriate request type and fill out as much identifying information as possible. (Be sure to select your preferred Payment Method from the dropdown menu at the top of the page.) Submitting more information helps to guarantee you get the right material; however, if you are unsure about what information to enter into a field (such as volume/issue number), it is better to leave that field blank. Click Submit Request. You will be redirected to the home page and should receive a status line stating that a new request was submitted along with a new transaction number.

ILLiad provides tracking of current requests. Log into your ILLiad account and choose the Outstanding Requests option under the View heading. You may also call the Interlibrary Loan office at 913-588-5073 or stop by during regular business hours, 8 am - 5 pm, Monday - Friday.

Log into your ILLiad account and choose the Request History option under the View heading.

Patrons are notified via email. However, you can also look in your ILLiad account online to see your notifications by clicking on the Notifications link under the View heading.

By default, all documents are delivered electronically in Adobe's Portable Document Format (PDF) to your ILLiad account. When a document is available for your viewing, an email will be sent to you. To retrieve the document, do the following:

1. Login to ILLiad using your username and password.
2. Choose the Electronically Received Articles button under the main heading View. This displays all the requests available to you electronically.
3. Select the request you want to review by choosing the appropriate transaction number.
4. Read, print, or save your document to your own computer. The document will be accessible for 21 days from the date of notification.

No. Electronically delivery is the default delivery method. However, if you do not want to receive documents electronically, please contact the Interlibrary Loan office at 913-588-5073 or by email at DykesILS@kumc.edu.

No, we do not fax documents to patrons.

No. All requests must be received through ILLiad. If you need assistance, please contact the Interlibrary Loan office by phone at 913-588-5073, or by email at DykesILS@kumc.edu.

Yes, although the length of the renewal allowed may vary, depending on the lending policies of the libraries we borrow from. Only one renewal per item is permitted.

1. Log into ILLiad using your username and password.
2. Choose Checked Out Items under the main heading View.
3. Select the transaction number of the items you want to renew. Choose Renew Request.
4. You will see this message: Thank you for submitting a renewal request for (transaction number 123XXXX). You will receive an email with more information regarding this request. No further renewals will be allowed.
5. Shortly afterwards, you will receive an email stating whether your renewal request has been granted or denied by the lending library and the new due date (if granted).

Yes, as long as Interlibrary Loan office personnel have not yet processed the request.

1. Log in to ILLiad using your username and password.
2. Choose Outstanding Requests under the main heading View.
3. Choose the appropriate transaction number and then choose Edit Request.
4. Edit information.
5. Choose Submit Request.

Yes, as long as Interlibrary Loan office personnel have not yet processed the request.

1. Login to ILLiad using your username and password.
2. Choose Outstanding Requests under the main heading View.
3. Choose the appropriate transaction number and then choose Cancel Request.
4. Choose Submit Request.

If you do not have the option to cancel online, it still might be possible to cancel your request. Call the Interlibrary Loan office at 913-588-5073 to see if the request can still be cancelled.