Interlibrary Loan is a service that provides access to materials not owned by Dykes Library. Through cooperative agreements, participating libraries share their collections with students, faculty, and staff from other libraries. Dykes Library takes part in such an agreement.
ILLiad is an online system that allows Dykes Library to provide access to materials held by this library, and by other libraries throughout the country. Through ILLiad, we provide borrowing and document delivery services to the KUMC community and other affiliates, as well as lending services to other libraries.
The Document Delivery office can be reached by phone at 913-588-5073, or by email at DykesILS@kumc.edu. Also, see our website at https://illiad.lib.ku.edu/kkp/logon.html, or click on the Ask A Question link.
KUMC Campus Users: Enter your KUMC User ID and Password.
Using another person's username and password is not a secure method. Request information is tied to the personal information and payment method supplied by the individual who registers with ILLiad. Request status and electronic document delivery will be sent to the email address of the person submitting the request. It is better to log in as yourself and have the request billed appropriately by including the payment method for each client or supervisor for whom you do the requesting.
If you have had a name, address, or phone number change, please contact Dykes Library at 913-588-5073 or DykesILS@kumc.edu so that we can update your account.
In the event that you forget your password, please contact Customer Support at 913-588-7995. They can reset your password allowing you access to myKUMC and ILLiad. After logging in, please change your password in the myKUMC portal.
Potentially. Web browsers cache information and create a history file on the local workstation. This allows a subsequent user of the workstation to access the system under your name using the browser's Back button to recall a page from the cache, or by finding a page with your personal information in the browser's history file. If you are concerned about the security of your interlibrary loan requests, you can take the following steps:
After logging into ILLiad look for the Submit a New Request section in the left-hand navigation. Click the appropriate request type and fill out as much identifying information as possible. (Be sure to select your preferred Payment Method from the dropdown menu at the top of the page.) Submitting more information helps to guarantee you get the right material; however, if you are unsure about what information to enter into a field (such as volume/issue number), it is better to leave that field blank. Click Submit Request. You will be redirected to the home page and should receive a status line stating that a new request was submitted along with a new transaction number.
ILLiad provides tracking of current requests. Log into your ILLiad account and choose the Outstanding Requests option under the View heading. You may also call the Document Delivery office at 913-588-5073 or stop by during regular business hours, 8 am - 5 pm, Monday - Friday.
Log into your ILLiad account and choose the Request History option under the View heading.
Patrons are notified via email. However, you can also look in your ILLiad account online to see your notifications by clicking on the Notifications link under the View heading.
By default, all documents are delivered electronically in Adobe's Portable Document Format (PDF) to your ILLiad account. When a document is available for your viewing, an email will be sent to you. To retrieve the document, do the following:
No. Electronically delivery is the default delivery method. However, if you do not want to receive documents electronically, please contact the Document Delivery office at 913-588-5073 or by email at DykesILS@kumc.edu.
Yes. Faxing is not a current delivery method option in ILLiad, but you can call or email us to request delivery by fax. You may also add a note in the request. Call us at 913-588-5073 or write us at DykesILS@kumc.edu.
No. All requests must be received through ILLiad. If you need assistance, please contact the Document Delivery office by phone at 913-588-5073, or by email at DykesILS@kumc.edu.
Yes, although the length of the renewal allowed may vary, depending on the lending policies of the libraries we borrow from. Only one renewal per item is permitted.
Yes, as long as Document Delivery office personnel have not yet processed the request.
Yes, as long as Document Delivery office personnel have not yet processed the request.
If you do not have the option to cancel online, it still might be possible to cancel your request. Call the Document Delivery office at 913-588-5073 to see if the request can still be cancelled.
During our regular business hours (Monday - Friday, 8 am - 5 pm), staff generally acts on submitted requests within four hours of receipt. Rush requests are acted upon within less than four hours. You will have more time to cancel or modify your request if it is submitted after business hours or on weekends. Call the Document Delivery office at 913-588-5073, and we will try to work with you. However, once the article or loan has been obtained from the lending library, cost-recovery fees will apply, unless there are extenuating circumstances.
On July 1, 2019, the National Library of Medicine (NLM) retired the Loansome Doc system due to declining use. As a result of this no new users will be able to create or submit requests.